Hope you had a wonderful holiday!
I apologize that the site is showing an outdated security certificate warning. In fact, the certificate is not out of date. It seems that our security service, Sucuri, has cached an older certificate and that is what is causing the issue. Unfortunately, I’m having trouble getting a hold of them (offices seemed to be closed on Sunday morning), but as soon as I’m able to contact a support person, we should be able to get this straightened out. Please rest assured that this is not an attack or other security issue. It is just a warning that browsers send when they see something unexpected with the security certificate.
Thank you for your patience as we get this sorted out!
3:00 pm update – the Sucuri people finally showed up to work and renewed the certificate. The site should be working correctly now. I’m very sorry for the inconvenience and will work with them to make sure it doesn’t happen again.
I just wanted to send a quick update letting you know we’ll be transitioning Hyena Cart to https throughout the course of the day. This is to further increase security as well as increasing Hyena Cart’s search engine ranking.
Please let me know if you notice any broken functionality on the site. I believe most things should be working now, but I may have missed a few edits here and there. If you notice anything, please contact me via the helpdesk.
Also, I want to ensure I’m not missing any active vendors with these blog posts, so the notifications will go out to blog subscribers, as usual, but also recently active sellers. I apologize if you get duplicate emails. If this is the case, feel free to unsubscribe from the blog list as you should get emails via your vendor account from here on in.
As an added security precaution, I have hired a new third-party security service for Hyena Cart. In order to make full use of the service, we’ve had to make some DNS modifications and will also need to experiment with security settings. At the moment, I know the SSL certificate still needs to be updated, which will cause your browsers to give errors when accessing https portions of the site (i.e., login screens.) This should be fixed very soon. I apologize for the inconvenience!
If you notice any other issues with accessing pages or site functionality, please let me know via the helpdesk. Hopefully we’ll get all the wrinkles worked out in the next few hours.
Happy New Year everyone!
To celebrate 2017, I’ve reduced Sponsored Shops pricing to 25 cents per day. Additionally, I’ve made listing on Spots’ Corner free for the next three months.
Hope you all have a wonderful 2017!
Just wanted to let you all know I’ve added two new types of discount codes just in time for Black Friday and Cyber Monday 🙂 They are:
- Percent off discount + Free shipping: previous to this, you could offer one or the other, but now you can offer both at the same time for your best customers!
- BOGO with percent off: This code gives you the option of offering a BOGO discount and you can define the percentage off the BOGO item (set to 100% for a true BOGO.)
Please let me know if you have any trouble with the new codes. Again, best way to get in touch is via the helpdesk.
Thanks everyone, and happy holidays!
I’ve been toying around with the idea of making the Hyena Cart software available to run on sellers’ individual websites. So picture a very similar store to your Hyena Cart store, with similar functionality (scheduled stockings, creating multiple listings simultaneously, options to manage high-traffic stockings like lotteries, auctions, Hold listings, etc.) but on your own .com.
If this sounds interesting to you, please drop me a line from the support page: http://hyenacart.com/helpdesk/ and we can work through what this might look like.
Happy Sunday, everyone!
There was an upgrade on the site operating system last night that is causing some issues in functionality on the site. We’ll be working today to get these fixed up. Please be patient until later this afternoon and know that we’ll have everything functional as soon as possible.
There was an issue with the new image uploader for Congos and multi-users stores that is causing images to be deleted when the site’s image clean-up script is run. If this has affected you, please contact me at the helpdesk so I can compensate you for your time.
Even if your images are still fine, please do this check to ensure that they don’t get deleted inadvertently:
- Check that your image id number matches their product id.
- The way to do that is to look at the number of the image path on the edit listing page, for example,
that number after id, 68564, should be the same number that shows in your browser
(the number after “id=”.)
- If the numbers are the same, you are all set. If they aren’t, please re-upload your images.
Again, if this has affected your shop, please contact me at the helpdesk so I can compensate you for the inconvenience.
Moving forward, this should not be an issue and all new listings should be fine.
The new image uploader has now been installed on congos and Spots’ Corner. This should eliminate the issue we’ve had with images not updating when new ones are uploaded. If you have any trouble with the new uploader, please let me know at the helpdesk. Also, if you find that you need the old uploader, it can be accessed from the View / Edit items page under the “Edit (old)” option.
Thanks everyone, and happy holidays!
By popular request, I’ve added a feature that allows you to make multiple copies of a listing at once. This should come in handy if you tend to stock lots of “Hold” items all at once, which each have to have a quantity of 1.
Give it a try and please let me know if you have any trouble with it!