Just wanted to let you all know I’ve added two new types of discount codes just in time for Black Friday and Cyber Monday They are:
- Percent off discount + Free shipping: previous to this, you could offer one or the other, but now you can offer both at the same time for your best customers!
- BOGO with percent off: This code gives you the option of offering a BOGO discount and you can define the percentage off the BOGO item (set to 100% for a true BOGO.)
Please let me know if you have any trouble with the new codes. Again, best way to get in touch is via the helpdesk.
Thanks everyone, and happy holidays!
I’ve been toying around with the idea of making the Hyena Cart software available to run on sellers’ individual websites. So picture a very similar store to your Hyena Cart store, with similar functionality (scheduled stockings, creating multiple listings simultaneously, options to manage high-traffic stockings like lotteries, auctions, Hold listings, etc.) but on your own .com.
If this sounds interesting to you, please drop me a line from the support page: http://hyenacart.com/helpdesk/ and we can work through what this might look like.
Happy Sunday, everyone!
There was an upgrade on the site operating system last night that is causing some issues in functionality on the site. We’ll be working today to get these fixed up. Please be patient until later this afternoon and know that we’ll have everything functional as soon as possible.
There was an issue with the new image uploader for Congos and multi-users stores that is causing images to be deleted when the site’s image clean-up script is run. If this has affected you, please contact me at the helpdesk so I can compensate you for your time.
Even if your images are still fine, please do this check to ensure that they don’t get deleted inadvertently:
- Check that your image id number matches their product id.
- The way to do that is to look at the number of the image path on the edit listing page, for example,
that number after id, 68564, should be the same number that shows in your browser
(the number after “id=”.)
- If the numbers are the same, you are all set. If they aren’t, please re-upload your images.
Again, if this has affected your shop, please contact me at the helpdesk so I can compensate you for the inconvenience.
Moving forward, this should not be an issue and all new listings should be fine.
The new image uploader has now been installed on congos and Spots’ Corner. This should eliminate the issue we’ve had with images not updating when new ones are uploaded. If you have any trouble with the new uploader, please let me know at the helpdesk. Also, if you find that you need the old uploader, it can be accessed from the View / Edit items page under the “Edit (old)” option.
Thanks everyone, and happy holidays!
By popular request, I’ve added a feature that allows you to make multiple copies of a listing at once. This should come in handy if you tend to stock lots of “Hold” items all at once, which each have to have a quantity of 1.
Give it a try and please let me know if you have any trouble with it!
I just finished coding up a new addition to discount codes for single-owner (HC Multi) stores — the ability to specify valid categories for your discount codes. This enables you to customize which discount codes work for which items. Remember, you can place items in multiple categories, so you could create a separate “Sale” category, place items in that category using the “Batch edit” function, and then specify that your discount code only work on items in that “Sale” category.
A few things to note:
- % off discounts will only be applied to items in the valid categories
- $ off discounts will only apply if at least one item within the order is valid
- free shipping discounts will only apply if all items in the order are valid
Hope this comes in handy over the holiday season!
Happy November everyone!
I was just realizing that the previous Auction and Drawing order creation and checkout flow was a bit awkward. The system was creating separate orders for every Auction and Drawing listing as it ended, and then adding another order when the customer checked out. This left a lot of redundant orders in the system. I’ve changed the flow now so that Auction and Drawings create pending orders in the system when they end, similar to Buy Now pending orders. you can view your pending orders at the bottom of the Order History page. As customers check out, these pending orders should disappear and then show up in the regular order history. Hopefully, this will simplify the flow and make it more intuitive.
Please let me know if this change causes any confusion or difficulty.
I’m very excited to have you try the new image uploader now available on Single-user (HCMulti) stores. You’ll see it when you go to add or modify a listing. It should be very intuitive to use and also allows you to drag and drop images to re-order them. Please let me know if you have trouble with it. I’ve also enabled it temporarily for those who haven’t paid to host images on the HC server, just so you can get a taste for it.
If this testing phase goes well, I’ll roll it out to congos and Spots’ Corner.
If you have any trouble and need to go back to the old uploader, you can do that from the bottom two menu options under the “Product listings” header (the ones marked “old”.)
Sorry for the multiple emails. While performing the final sync this morning, the host found a few small differences between the data on the two servers and wanted to make sure those differences were ironed out before we complete the switch. Thus, the sync has been rescheduled one more time and will be performed early tomorrow morning.
Thanks again for your patience!